Terms of service

Last updated: 20 October 2026

These terms govern your use of Mobilat. By creating an account or using the service you agree to them.

We do not observe your transactions

The sales, wallet transfers, cash movements, customers and stock you record are your shop's data. We do not review, analyse or use them for our own purposes, and we do not sell or share them. Our team reaches them only when you ask for support, to fix a fault or protect the service, or when the law requires it.

We do not process payments

Mobilat is software for recording and running your shop's business, nothing more. We never receive, hold, transfer or settle money for you or your customers. Vodafone Cash and other wallet transfers, and InstaPay, happen directly through their providers; we only record what you enter. We are not affiliated with any of these providers. The only money we receive is your Mobilat subscription fee.

  1. 1.The service

    Mobilat is an online subscription software for running mobile phone shops. Features and the number of branches depend on the plan you choose, as shown on the pricing page.

  2. 2.Accounts and users

    • You are responsible for keeping sign-in details secret and for everything done through your account and your staff's accounts.
    • You decide each employee's permissions and branches, and you are responsible for the results.
    • The details you give when signing up must be accurate.
    • You can sign in with an email or phone number and password, or with a Google account. When you use Google, Google's terms also apply to your Google account, and keeping that account secure is your responsibility.

  3. 3.Trial and subscription

    • Every shop starts on a plan it chooses, free for 14 days, with no card.
    • After the trial, the subscription is paid monthly or yearly according to the plan and number of branches; extra-branch fees apply on plans that offer them.
    • The subscription is paid by transfer to us via InstaPay or a wallet and is activated once the transfer is confirmed. This is the only money we receive.
    • If unpaid, the account may be paused; your data stays saved until you renew or ask us to delete it.
    • Fees paid for a period that has started are not refundable, unless the law says otherwise.

  4. 4.We do not process payments and are not a financial institution

    Mobilat is not a bank, a payment service provider, or an agent of any e-wallet or of InstaPay. We do not receive, hold or move your money or your customers' money. The balances, commissions and limits shown in the app are records you enter to follow your business, not real balances held by us.

    You alone are responsible for the actual movement of money, for following the wallet and InstaPay providers' terms and limits, and for any licence your business requires.

  5. 5.Your data is yours

    Your shop's data remains yours. We do not observe or monitor your transactions; you give us only the permission needed to host and process it to provide the service, as set out in the privacy policy.

  6. 6.Your responsibilities

    • Use the service for lawful business and in line with the laws in force in Egypt.
    • The accuracy of what you record, and your tax and accounting obligations, including e-invoicing where it applies to you.
    • Reports and figures in the app are aids; they are not accounting, tax or legal advice.

  7. 7.Acceptable use

    You may not:

    • Use the service to sell goods or provide services that break the law.
    • Try to reach other shops' data, disrupt the service, or probe it for weaknesses without written permission.
    • Copy, resell or reverse-engineer the software.

  8. 8.Availability

    We aim to keep the service available at all times but do not guarantee it will run without interruption or errors, and we may pause it briefly for maintenance. We recommend exporting your important reports regularly.

  9. 9.Limits of liability

    To the extent the law allows, we are not liable for indirect losses or lost profits, nor for cash differences, transfer errors, or the acts of staff or wallet providers. Our total liability will not exceed the subscription you paid us in the three months before the claim.

  10. 10.Suspension and termination

    You may stop your subscription at any time. We may suspend an account that breaks these terms or puts the service or its users at risk, and will tell you why where we can.

  11. 11.Changes to these terms

    We may change these terms and will tell you about any material change before it takes effect. Continuing to use the service afterwards means you accept it.

  12. 12.Governing law

    These terms are governed by the laws of the Arab Republic of Egypt, and the courts of Cairo have jurisdiction over any dispute arising from them.

  13. 13.Contact us

    For any question about this page, or to ask to see or delete your data: hello@mobilat.shop or WhatsApp

Also read: Privacy policy